Sunday, October 27, 2013

Week 11


Week 11 (October 21st-25th)

Week 11 was problematic for our cafeteria manager. She had some minor computer problems. I had to end up restarting her server and rebooting her computer in order to resolve her issue. Another major problem that she had was with the lunch codes. They were not automatically updating in the system. Some of the paid students got approved for free lunch and the lunchbox program was supposed to sync with Inow to update the codes. This did not happen. It turned out to be an Inow issue and I had to contact the help desk for them to do a hot fix to resolve this issue. There was another issue with the withdrawn students still showing up in the system and causing the lunch counts to be off. This was another glitch in Inow. I posted the problem on the board and waited on a return call. My attention was then turned to the computer lab. All but one of the computers was finally working. After consulting with my supervisor, we concluded that the memory was not properly seated in the computer. I took a half personal day this week so that I could shadow my supervisor and get in some much needed hours.

Monday, October 21st 11:00-12:00
Tuesday, October 22nd 11:00-12:00

Wednesday, October 23 11:30 -3:00

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