Week 10

Week 10 (October 14^th-18^th)

Week 10 was really an eye opener for my practicum experience. I used to complain all of the time when I had a computer problem and the tech guy was slow to respond. Now that I am no longer on the outside looking in, I realize that the guys in the technology department truly have their work cut out for them. Seemingly everyday there is a problem with somebody’s computer that has to be investigated. I guess this is good though because it keeps them with jobs. One teacher has been continuously having problems with her email. We resolved this issue by recreating her email profile. Another teacher had an issue with a new computer that she received. She kept getting the message that the password needed to be updated. She did not know the old password in order to reset it. She was thrilled when I removed the old password and allowed her to set up a new one. There were also some phone problems this week. We were no longer able to make long distance phone calls. I observed as Mr. Fantroy made configuration changes and restored the ability to make long distance calls. Week 10 came to an exciting end with me storing away more knowledge of the things I encountered during the week.

Tuesday, October 15th 12:00-1:00

Thursday, October 17^th 12:00-1:00

Friday, October 18^th 11:00 A.M.-2:00 P.M.